Eligibility for Care
I am currently licensed to provide care to adults who live in the state of Illinois. Thus, you must be at least 18 years or older and live in Illinois. During our sessions, based on licensure laws, you would also have to be physically present in Illinois. I welcome and provide a safe space for individuals from all backgrounds, ethnic groups, religions, races, genders, and sexual orientations.
Billing
I am an In Network provider for Blue Cross Blue Shield Illinois PPO at this time. Patients with other insurance may use their out-of-network benefits to help reimburse my services. Governmental programs (i.e. Medicaid and/or Medicare) will not reimburse any portion of my services. I am able to provide a receipt of the service rendered and payment collected that can be submitted to your insurance company for reimbursement. Please contact your individual insurance company for more specific details on how to submit for reimbursement and how much would be reimbursed for "outpatient telepsychiatry".​​
​
​
Appointments and Cancellations
Appointments are scheduled to best meet both of our schedules and needs. Failures to keep appointments significantly impedes our treatment and could impact other patients in need as well. As such, it is our office policy to charge our full fee for a "no-show" or an appointment cancelled with less than 24 hours' notice. This also applies to any session in which you are not physically located in Illinois at the time of your session, as these meetings will need to be rescheduled due to medical licensure laws.
​
Please complete all required paperwork and consent forms at least 24 hours before your first scheduled visit. This is important for me to have an opportunity to review your documentation and be prepared for our visit. If you have not returned the required paperwork by the time of your scheduled appointment, your session may be canceled.
Primary Care Provider Requirement
Because of the unique nature of telemedicine and the importance of physical medicine along with psychological and social interventions, we require that you have an ongoing relationship with a local primary care provider, and that you authorize us to collaborate with that provider in your care. You will need to provide a signed release for us to communicate with your primary care provider when you submit your initial patient paperwork. You are responsible for letting our office now if you change primary care providers in the future and completing an updated release form. You may be asked to complete laboratory testing or vital sign checks through your primary care physician's office.
Communication
It is my intention to provide prompt email and telephone support to address questions or concerns you may have in between visits. Telephone conversations lasting longer than 5 minutes may be subjected to our pro-rated hourly fee of $300/hr ($5 per min). Please note that if the volume of communication becomes excessive or if this privilege is abused in any way, Dr. Ramic reserves the right to bill you for her time to address your messages at her normal hourly rate. She will discuss any concerning communication patterns with you directly before implementing this email policy. Emails requiring extensive research or review may be subjected to pro-rated hourly fee of $300/hr ($5/min) as well.
​
My turn around time for emails and phone call is typically 24 hours. Thus, if you are in crisis, feeling suicidal, homicidal or in any other need of immediate, emergent assistance, please call 911 or go to your nearest ED
Letters/Additional Paperwork Requests
I am happy to complete paperwork or other letters for legal, insurance and other reasons. We charge our normal hourly rates for such work, billed at our pro-rated hourly fee of $300/hr ($5 per min).
Prescriptions and Refills
If I am providing medications as part of your treatment, I will e-prescribe all medicines to your preferred pharmacy. I require at least one appointment every 3 months to maintain anyone on a psychotropic treatment. If you do run out of medication prior to our appointment, please call or email me as soon as possible with the medicine that needs refill, and the name of the pharmacy you prefer that I send it to.
​
PLEASE NOTE: I do NOT routinely prescribe controlled substances including benzodiazepines or stimulants.
